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Computers for Course Communication
Using computers for communication minimizes the usual restraints of time and location. Computers allow students to have greater access to instructors, while instructors can give students more individualized attention. Students can submit assignments in the body of an e-mail or as an attachment. Instructors may quickly reply with specific comments and recommendations for improvement and give students an opportunity to submit a more polished final work. Holding class discussions by e-mail or Carmen provides opportunities for all students to participate, even those who usually do not feel comfortable with speaking out in class.
Incorporating electronic communication technology into a course requires thoughtful planning. There are several things to keep in mind that could help this planning process (Creed, 1997):
- Communicating by computer should be based on students’ needs and on what facilitates their learning.
- Instructors should be proficient with techniques before assigning tasks to their students.
- Many students need instruction in computer technology and may become frustrated at
having to learn electronic communication on top of the course material. Students need to feel encouraged and supported in their struggles. - Not all students have access to computers where they live and must rely on campus computer labs. The scheduling of assignments should give all students time to respond.
- There are limitations inherent with the QWERTY keyboard (typical American keyboard) which can affect some disciplines. For example, several foreign languages do not share the same alphabet that is used in most text-based programs. Also, many chemical structures need special programs to be displayed. Most of these limitations are surmountable but require advance planning. For field-specific problems, technophile colleagues at Ohio State or at other institutions are usually very happy to help.
- Technology does not always work as planned. Knowing whom to consult and having a contingency plan can save the day.
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